The Da Vinci incident made consumers particularly sensitive to the material and origin of the furniture. In the recent visit to the market, the author found that the labeling of these two items on the furniture label is very diverse. Some stores do not have such information on the price tag. Although some of the store price tags indicate these contents, there are cases where the contents of the labels are incorrect, and some even mislead consumers; on the other hand, some consumers do not Paying attention to the information marked by the price tag leads to “being deceivedâ€. Jinghua Home reminds that when consumers buy furniture, in order to protect their rights and interests, they should first check the furniture price tag and save the price tag.
market
Some store price tags are unclear
Recently, the author visited a number of stores selling furniture, found that the price tag style used in each store is not uniform, the number of items marked on the price tag is different, the main items include product name, product number, size, grade, origin, Material and other information. The level of detail and description of the two important information of origin and material are also different. Some stores are very professional and detailed when describing materials, and some stores are not standardized on the place of origin.
Price tagging method is open to question
Judging from the survey results, most stores are still able to mark the material and origin identification, but in the content filling, many places are worth discussing. For example, the “place of origin†is filled in only the name of the production plant, but not the place name of the place of production. Another example is that the material is marked as “solid woodâ€, which is a vague statement. In the national standard GB/T3324-2008 "General technical conditions for wood furniture", according to the "main materials of product composition", the wood furniture is divided into "solid wood furniture" and "wooden panel furniture" and "integrated wood furniture." Among them, solid wood furniture is divided into three types: “all solid wood furnitureâ€, “solid wood furniture†and “solid wood veneer furnitureâ€. Among them, in addition to all solid wood furniture is required all parts (except mirror trays, beading) are made of solid wood sawn timber or solid wood panels, solid wood furniture and solid wood veneer furniture in addition to the substrate, the use may not be solid wood materials Ordinary consumers may not be aware of the differences.
In addition, the term "solid wood frame" is also vague. In the "General Technical Conditions for Wood Furniture", there is no "framework". Consumers may have an inconsistent understanding of the term "framework". Some consumers may understand that "solid wood frame" refers to the substrate of furniture. It is solid wood. The sales staff of Chennai Yiju told the author that the furniture in the store is mostly made of wood and wood. In fact, most of today's wood-panel furniture is used in the substrate, such as the surface of the table, drawers, side panels, etc., which is a "frame" in the eyes of many consumers.
consumer
Most do not care about the price tag information
After interviewing a number of consumers, the author found that most consumers buy furniture, for the price tag is simply to look at the price marked above, many consumers think that only the "price" on the price tag is useful information. Did not pay attention to the price tag, there are materials, origin and other useful information for shopping. Mr. Liang’s statement is very representative. He said, “When buying furniture, I basically didn’t look at the price tag. At most, I just looked at the price and never paid attention to other information on the price tag.†Ms. Ma said that "Many times, I don't look at the price tag. Sometimes I don't even look at the price. I can ask the salesperson directly. I don't have to look at the price tag."
One consumer realized the need to look at the price tag. Consumer Li said that he had purchased a leather sofa some time ago. The salesman did not say that the sofa was a half-skin sofa, and he felt that it was a full leather sofa. When he got home, he found that the sofa was not a whole skin. He felt that he was on the go. Later, he spent a lot of tongues to discuss the argument. "But when I went to the store to see it, I found that the price tag of this sofa clearly wrote the word 'half skin'. I felt particularly regretful at that time. If I look at the price tag, it will not be behind. So many questions."
It is necessary to check the save price tag.
From the author's price tag survey on the store, many store prices have a clearer identification of the material and origin of the furniture, including some of the most prone to future disputes, such as the sofa is full leather or Half-skin, furniture is all solid wood or board and wood combination, solid wood veneer, domestic or imported, there are clear signs on the price tag. However, this information is not very detailed in other promotional materials of the merchants. There may be many misleading descriptions in the promotional materials. For example, many furniture promotes themselves as “European furniture†and “international furnitureâ€, but the actual production The top is in China, and some furniture promotes itself as “European and American classical furnitureâ€. The product looks like all solid wood, but it is actually a combination of wood and wood. The author found that a lot of furniture materials, origin information, if the consumer does not ask the sales staff, the sales staff may not mention or use misleading language to explain. Although not all price tags are now very comprehensive and accurate, for some regular brand stores, the credibility of the price tag is still relatively high, and can be used as an important reference information for consumers to purchase.
Wang Shiping, a lawyer of Tongchuang Law Firm, said that if there is no other oral or written agreement between the two parties that conflicts with the price tag, the content of the price tag can be considered as part of the contract. The dispute should be based on the price tag. . Qiu Baochang, head of the Lawyers Group of the China Consumers Association, said that if the furniture information indicated on the price tag is inconsistent with the salesperson's statement, according to the principle of “who reports and who gives evidenceâ€, consumers must give their own evidence to indicate that they are inconsistent. May win a lawsuit. After all, proof is a very troublesome thing, so Jinghua Home still recommends that consumers check the labels and save the relevant evidence when buying furniture.
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