Frequent new customers are coming to us, especially those who are cooperating for the first time. Price is everything, but I am particularly concerned about the quality. I'm worried about what happened before, and it still lingers in my mind. Today, a customer from Anwei contacted us, looking for several stainless steel high and low temperature wet heat alternating test machines. However, their payment method requires acceptance of the goods and inspection before payment, with the option to return if not qualified.
In the morning, the customer called to inquire about the stainless steel high and low temperature wet heat alternating test machine. At that time, we had the product in stock, and the required models were available. The quantity they needed was also in inventory. We provided the price, and the customer was satisfied with the quote. There wasn't much back-and-forth discussion, as the market is now very transparent. But the main concern remained the quality. No matter how much we explained our guarantees, the customer's doubts weren't fully eased.
The customer said, "I bought similar equipment from another factory before, but the surface polishing wasn't good, and the welds were not properly handled. I wasn’t satisfied with the product." They've worked with other suppliers multiple times, but now they're ready to switch and try us. After understanding the customer’s situation, we decided to send them the first unit for testing. Once they receive the goods and accept them, they can make the payment, which completely eliminates their concerns.
As a manufacturer of high and low temperature damp heat test machines, in this highly competitive era, we want to carve out a place for ourselves. Price is not the top priority for our customers. If we want to build long-term relationships, we focus on producing the best products under reasonable profit margins. Quality is the foundation of our business, and we take every order seriously. By delivering reliable and durable equipment, we hope to earn the trust and loyalty of our clients.
Bio Tablewares is a company that specializes in manufacturing and distributing high-quality tableware products. They offer a wide range of products including dinnerware, glassware, flatware, and serveware.
Bio Tablewares prides itself on using eco-friendly and sustainable materials in their manufacturing process. They prioritize using materials such as bamboo, recycled glass, and stainless steel, which are all known for their durability and minimal impact on the environment.
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Anhui Jianfeng Environmental Protection Technology Co., Ltd , https://www.ahbiocutleries.com