Delphi painted the order: use the heart to get things done

When I first met Tu Zong, I didn't imagine the suits of the building materials industry's suits and shoes. On the contrary, it was a casual gown, talkative and easy-going, and kind. Really surprised Xiaobian, I think this interview will undoubtedly be quite smooth. The Xiangjiang exhibition hall is indeed a genre, and a big tree in the door is really shocking, indicating that the products are environmentally friendly. Tu's office is simple to decorate, and the screen model on the desktop makes people know that Tu is always a man who likes elegance. The interview was conducted in the General Office of the Tu, but only a short communication began.

Delphi floor general manager Tu Xucai


[Reporter] Tu Zong, hello! Thank you for accepting our interview. What industry did you apply before? When did you create the brand of Delphi flooring? Can you tell me about the creation experience?


[Tu-General] Hello! I used to be building materials. The Delphi brand was created by me. It was created in the late 1990s and is 99 years old. We have a one-stop production and sales company. It was produced in Jiangxi a long time ago. Since coming to Jiangsu, the word-of-mouth and image have matured, and the quality has also been greatly improved. At first, we were not large in scale, and the market situation was also quite chaotic. It can be said that ordinary English products can be said to be imported products with consumers printed on the ordinary products. After that, with the increasing awareness of consumers, the brand The competition is getting worse and worse, and the market is getting closer and closer. We have developed Delphi in due course.


[Reporter] This year, Delphi flooring won the title of “Top Ten Brands in China” and “China Famous Brand”. Can you simply talk about our feelings with us?


[Tu-General] It is inevitable to get these two titles. In addition to our focus on product quality, there is also a focus on service. The service reflects the influence of a brand. If there is no influence, many of them are empty talks. The selection of “Top Ten Brands in China” depends on the influence of the brand. In addition to the influence of the brand, “China Well-known Brands” depends on the sales volume of the products and the scale of the factory. I remember that our professor once said that "seriously can only finish things, and work hard to get things done." Delphi brand, I can say that I used it as a son to raise, always try to do this brand. Strong, in all aspects of the industry, our Delphi is obvious to all.


[Reporter] In Delphi's official website, I learned that there are many series of Delphi products. Then, do we have these series of products displayed in Nanchang exhibition hall? In general, what is the most popular among consumers?


[Tu-General] There are some on the website, we have basically all the exhibition halls, almost all of them can be seated. At present, we have three exhibition halls in Nanchang, and comprehensively count the most popular product series of consumers, 1.2 imitation wood flooring will be " The mute series "sells the best, because it is not the same as the general imitation wood flooring on the market. Generally, the imitation of the solid wood floor is not so good, and there is a louder sound, and our "mute" is different. The foot is elastic and there is no sound. It has no money for solid wood flooring and the effect of solid wood flooring. The price is not expensive, and it is a product with high cost performance. Ordinary customers buy it will bring their neighbors, friends and family to buy.


[Reporter] Delphi flooring strives to build the first brand of flooring industry services, so what are the special requirements for services? What are the services that can be promised to customers?


[Tu-General] Our service requirements may be different from other brands. From pre-sales and after-sales, it is more comprehensive. Many merchants wait for customers to come to provide services, but our Delphi does not. The same, as long as a phone call, basically things we will solve, such as budget, color point matching, construction details, installation details, etc.; after the installation is complete, we also have a warm reminder, tell the owner when to maintain, what When the replacement, the use of the process should be loved, etc.; we can say that our service is very fine, many brands of services are also doing very well, but not as fine as we do, why is it called "floor industry service A brand"? Because we are to be deeply rooted in the service. As long as the customer chooses Delphi, I can promise the first quality without worry, the second service does not have to worry, the third installation is not to worry, our installers are professional installers, fixed masters, unlike some sellers because The installer can easily find a temporary master to install when he can't open the time. And even if we have to wait for the professional installation master to install for the owner, after all, the three-point floor, seven-point installation.


The interview was very pleasant, and I was always easy-going and very comfortable with the interview. Through this interview, I believe that netizens have more or less Delphi brand has a certain understanding, and at the end of the year, Delphi floor is holding special promotions, friends in need may wish to go to the exhibition hall for reference.

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