Mr. Xu recently reported that a three-leaf furniture leather sofa purchased in May 2011 had a cortical burst in March 2012. The manufacturer responded that the product is now out of warranty and the repair costs 800 yuan. Mr. Xu believes that the merchant deliberately delays the maintenance time, and it is unreasonable to pay for the maintenance. However, since there is no receipt and invoice for the purchase of the sofa, Mr. Xu is thus caught in the difficult situation of defending his rights.
In the interview, the reporter found that Mr. Xu’s experience was not a case. It is not only a secret that the furniture industry is difficult to invoice, but it has almost become a “clear ruleâ€.
Unannounced visit to the market
Home industry invoices
In the past few days, the reporter visited a number of furniture malls in Jinan and learned that it is more common to purchase furniture without invoices, which brings more hidden dangers to consumers' rights protection.
Noise? Household furniture province invoice
Unannounced visits: Great auspicious mahogany
“No one asks for invoices for self-use furniture.†According to the salesman of East Asia Home Furnishings, the office furniture on the third floor needs to be invoiced, and the invoices for household furniture are sold to office furniture.
The person said that the invoicing is only for the convenience of reimbursement, household furniture does not use invoices and does not affect the three-pack service.
Noisy elephant? Large invoices are opened in stages
Unannounced visits: Dafangtang mahogany furniture
“We can't afford the invoice!†When the reporter visited the mahogany furniture of Dafangtang in Fuhua Hongmulou, the salesperson said, “A set of mahogany furniture is worth 500,000 yuan, and it is impossible to open the invoice. It can be issued in several months. When the reporter said that he only bought a coffee table, the other party said: "Within 100,000 yuan, you can open it once."
Noise? Invoice Zhang Guan Li Dai
Unannounced visit to the business: Shixinjiafang
The store sales staff said that if an invoice is required, a 3% invoice fee is required. When asked if it was an invoice for the mall, the other party replied: "Of course not, they are all fixed invoices bought from the market. Individuals can never buy such a low discount."
Noise? Need to pay an additional "invoice fee"
Unannounced visits: Jixiang floor
"If you really need to invoice, you have to pay an additional 6% tax." East Asian home Jixiang floor staff has changed the discount during the sales process.
When the reporter stated that the tax was too high, the salesperson said that the negotiated price that usually tells the consumer does not include tax. If the buyer does not bear the tax point, the purchase of the floor needs to be increased, until the price is offset by the tax.
Extended survey
No invoices into the industry "clear rules"
According to the person in charge of a home store, the brand in the home store is generally taxed according to the individual household. Although the service specifications and collections are unified for the mall, the merchants in the taxation are relatively independent, and the shopping mall cannot regulate the invoicing.
It is understood that in the home shopping mall, the general resident brand is registered as a self-employed person, and the monthly fixed amount of tax is paid, so there is a certain upper limit for the invoice. Usually in the purchase, the merchant has explained to the customer that the purchase of home building materials does not invoice, but in the purchase agreement will indicate the three guarantees, purchase time, product type and service rules, and have legal effect.
With the continuous rise in raw materials and costs and the shrinking market, the profitability of the home furnishing industry has shrunk. "Now the profit is very low, we can only rely on the volume, and avoid invoicing is also to protect the small profits." A furniture salesperson said.
tax officer
Consumer bills are missing
In an interview, the relevant staff of the Jinan tax authorities said that individual merchants are required to pay VAT, and the price of their goods is tax-included. After the merchant negotiates the price, the tax will be passed on to the consumers, and the merchants will deliberately evade taxes, violating the Chinese people. Republic of Invoice Management Measures.
According to reports, invoices must be purchased from the local tax authorities, and each invoice has a corresponding number. Most of the invoices purchased in the market are counterfeit invoices. If rights are defended in the future, consumers will be at a disadvantage. According to the relevant provisions of the Consumer Protection Law, consumers must ask for a purchase voucher or service receipt, and the operator must issue it.
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